Frequently Asked Questions

Transparent answers regarding room reservations, bank accounts, and official licensing

Zowar Maad is officially licensed by the Ministry of Tourism (License: 73104521, CR: 4031234567). Upon payment and receipt submission, your reservation is directly confirmed with hotel management.

We accept direct transfer to our approved corporate bank account listed clearly on the website. Receipts are sent via WhatsApp for instant confirmation.

Yes, all prices listed include VAT and explicitly state if breakfast or Haram view is included.

You can cancel free of charge up to 48 hours prior to check-in for a full refund back to your bank account.

Yes, we offer a wide range of luxury suites and family rooms (Twin, Triple, Quad) with direct views of Kaaba & Masjid Nabawi.

Booking dates can be modified based on hotel availability by contacting our reservations team directly on WhatsApp.

Includes daily housekeeping, Wi-Fi, breakfast (depending on room type), and 24/7 reception support.

Bank transfer verification and official hotel voucher issuance take just a few minutes after receipt submission.

Still have questions?

Contact us directly and we'll be happy to help.

Chat on WhatsApp to Book